Bihar Police Radio organization is a part of Bihar Police and it caters the need of wireless communication for the State Police. It provides two-tier communication system i.e., Intra district communication & Inter district communication.
Functional setup of wireless communication network
● Inter-District communication network.
● POLNET
Intra-District Communication
This communication system provides wireless communication within the district from PSs/OPs to the district HQ and vice versa.
Inter-District Communication
For wireless communication from one district Head Quarter to another, HF communication network and a satellite-based communication network known as POLNET are functional in the state.
The Communications Division organization is Headed by ADG (Wireless and Tech. Services) and assisted by DIG (Wireless and Tech. Services), further assisted by SP (Wireless).
ERSS Project: A Brief Introduction
ERSS (Emergency Response Support System)-Dial 112 is a unified and integrated emergency support system for people residing in the state. Through this system, integrated emergency services including Police, Fire, Ambulance, and other services can be availed instantly. In case of emergency, the said services can be obtained through the following ways:-
1. Call 112 or by pressing Panic Button on the mobile App or by activating the panic button by pressing the power button 3 times.
2. In addition to this, the emergency services can be availed through the web portal (https://br.erss.in), E-mail (dial112@bihar.gov.in) & SMS to112 also.
Key features of the ERSS System :
1. Unified and integrated Emergency number (112).
2. Round-the-clock (24x7) availability of emergency support systems across the state.
3. Record keeping of all the processes and allied activities so as to fix the responsibility and accountability of the concerned Personnel.
4. Standard Operating Procedures (SoPs) are being followed to ensure a better service experience, which starts from accepting the emergency call and goes up till disseminating of the service. Final feedback from the citizen is also taken before case closure.